60 Doncaster Road, Balwyn North VIC 3104 Australia
TEL: +61 431 470 819
JTIM was established in Melbourne in 2004 as a Japanese and English interpreting and translating company focused on assisting Japanese and Australian businesses.
In 2008-10, JTIM was engaged in a Mazda-Ford joint development project as a full-time interpreter and coordinator of Mazda’s design studio team. In this period, several interpreters were dispatched to provide solutions beyond the usual scope of an interpreter, including HR management support. Around this period, we also started providing several interpreters and translators to the Toyota Technical Centre to support software development and program training.
In 2012, JTIM was selected as a preferred supplier by the Toyota Australia Altona plant for an engine plant upgrade. We managed necessary resources for a multi-layered, complex project, from temporary staff to long-term contracts until the plant closure in 2017. During this period, we accumulated extensive knowledge of electrical, mechanical and manufacturing engineering, quality control, health and safety, marketing and project management.
In 2019, we were engaged for an ongoing medical device development project for the Olympus Scientific Business Unit (now Evident Scientific). Our roles include interpreter, coordinator, facilitator and advisor throughout the different phases of the project. This allowed us to build significant capability in providing comprehensive support for agile development projects including regulatory applications.
We have also provided our services in the government sector including Japanese Ministries office, AUSTRADE, Japanese Consulate in Melbourne, JETRO, agencies of Victorian State Government, Osaka City, Melbourne City and other municipal governments.
Major private clients include Toyota Motor Corporation, Mazda, Asahi Holdings Australia, BMW Finance, Adecco, Programmed (Persol), Tokio Marine & Nichido Fire Insurance, NTT Australia, Olympus (Evident Scientific), NEC, Kobayashi Pharmaceutical, SLSYSTEMS, Mitsubishi Heavy Industries.
Code of Ethics
At JTIM, we believe that ethical business practices are right thing to do as a service provider, but also greatly benefit our clients.
We highly value our integrity as a service provider of important communication for our clients and operate under the Code of Ethics of NAATI/a professional translator and interpreter business. With over 20 years of experience across diverse sectors such as government, banking, mining, finance, retail, transportation, commerce, pharma, IT, auto, and energy, JTIM has consistently applied our principle of ethical and professional conduct and ESG.
We are required to comply with the Australian Privacy Principles (APPs) in the Privacy Act. The APPs regulate the manner in which personal information is managed by an organization subject to the Privacy Act, from collection to use and disclosure, security, accessibility, and disposal. We have set out our policy accordingly.
The specific types of personal information collected and used by JTIM varies according to the project and purpose for its collection. When we collect personal information, we will clearly state the purpose for which the information is to be collected and used by lawful and fair means.
The personal information we come to obtain will be used for the following purposes:
・To respond to your enquiry (by email, phone call, post)
・To conduct a meeting to discuss work related topics.
・To perform required tasks that require use of your personal information.
We may share personal information with third parties only where appropriate for the purposes set out in this Privacy Policy, or where the individual agrees to do so.
We strive to ensure that all personal information held by JTIM is secure, and to take reasonable measures to protect personal information from loss, destruction, unauthorised disclosure and alteration.
More details of the Privacy Act can be obtained from the office of the Australian Information Commissioner www.oaic.gov.au.
One Stop Japanese Business Solutions
+61 431 470 819
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